Free delivery in Germany for orders above € 100,-
Fast delivery
Personal customer service
Free hotline 0800 17 50 710

Customer Service

We are there for you!

It doesn’t matter if you need an advice to combine our shoes or bags, have a return, a question regarding your order or delivery, our service team is happy to help you with any question.

Our customer service hotline on 0800 17 50 710 is free charge for calls from Germany and available from Monday to Friday, 10 a.m. to 3 p.m. From outside Germany and from the mobile phone network, you can reach us on +49 (0)211 157 687 18.

Beyond these hours, you can of course send us your query via e-mail to