Free delivery in Germany for orders above € 100,-
Fast delivery
Free returns within 14 days in Germany
Free hotline 0800 17 50 710
 

Delivery Terms

Delivery within Germany

What does the shipping cost?

Within Germany the shipping is free for orders of 100,00 € and more. Below this, we charge 6,00 € for post and packing. Your order will be sent with our partner DHL. Please also note that for deliveries outside the EU there may be customs charges. Your goods will be shipped in an insured package. All deliveries of the Official German MJUS Online Shop will be insured against theft, pilferage and non-delivery. With your signature and acceptance of the package our insurance coverage will end.

When will my order arrive?

We send items within three working days after receiving your order.

Can I have my order delivered to a different address?

We are happy to send your order to any address you choose. Simply enter the address that you would like the products sent to while making your order.

Do I get a tracking number

As soon as your delivery has left our warehouse you will get an E-Mail with your DHL Tracking number. After one to two hours you can check your delivery status via the link given in your E-Mail.

Do you ship to a German Packstation? 

The delivery to a German Packstation is basically possible. If your package does not fit in your rented box, it will be delivered to a branch of Deutsche Post or DHL Express.

 

Delivery to Switzerland with meineinkauf.ch

If you live in Switzerland and want to order our products, we recommend using the service of MeinEinkauf.ch. By using this service, the shipping costs in our shop will be reduced to the costs for shipping within Germany (free for orders above 100 €).

On payment of a small fee, the service of MeinEinkauf.ch includes custom duties and delivery. This service works fast, economical – and all duties paid.

Register first with MeinEinkauf.ch before registering with our shop with your new MeinEinkauf.ch email address. 
Please note that you only have to use the following address as delivery AND invoicing address:

MeinEinkauf GmbH
Max-Stromeyer-Strasse 160 
D-78467 Konstanz

All information and a step-by-step guide are available here: MeinEinkauf.ch.

 

Delivery abroad

We ship to the following countries:

Countries Shipping costs
Belgium, Bulgaria, Denmark, Estonia, Finnland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slowenien, Spain, Tschechien, Hungary 12,00 €
Island, Liechtenstein, Norwegen, Schweiz, Serbien, Ukraine 15,00 €
Australia, Brasil, Israel, Canada, Namibia, Russia, South Africa, Turkey, United Arab Emirates, USA 35,00 €

Shipping costs

For deliveries outside of the EU there will be additional customs duties, taxes and fees. You can find more information on customs duties on the Internet, for instance on the EU’s TARIC database or via the EZT query page (German only) for import duties (see link).

Please note that she shipping costs for returns to other countries than Germany have to be covered by the customer.

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